We accept Discover, Visa, Master Card, American Express, and personal checks. We are currently unable to accept C.O.D.'s.
All order information is encrypted using the leading provider of digital trust services, Verisign, before being transmitted over the Internet. Once we receive your credit card information, it is immediately stored in its encrypted form securely in our data center. Once encrypted, no one except us and the credit card authorization company can decrypt it.
In addition, your personal information is stored in a secure server, and we reveal only the last four digits of your credit card number when confirming your order.
Backorders (items temporarily out of stock) are infrequent and typically last less than 2 weeks. In rare instances, a backorder can last 3-4 weeks or more.
During the checkout process you have 2 options to choose from to let us know how to manage your order if an item(s) you've ordered becomes backordered.
You can always change or cancel an order with a status of "Pending", "Backorder", or "Card Decline". If an item you've ordered remains backordered, we will notify you and present available options.
You will receive a Shipment Confirmation e-mail as soon as your order has shipped.
By Keywords:
Search can be wide (e.g. "Store") or narrow (e.g. "Current Store Aisle").
Using FEWER keywords returns MORE GENERAL results. Using MORE keywords returns NARROWER results.
Make sure to try the singular form then the plural form, next time.
Mis-spellings will not return accurate results.
Results:
Top 50 results will be returned.
Includes matches from within Product Description first, followed by matches within Ingredients.
By Brand:
Displays the Brands currently listing in the online store. Products are displayed alphabetically by Brand name selected.
Please click on "Contact Store" to reach the Online Store.
1) Shop for items by clicking the different Categories or using Search. Products may appear under more than one Aisle as deemed appropriate.
2) Place items into your shopping cart by indicating the quantity you desire and then clicking the "Add to Cart" button located next to the item.
3) Click the "Check Out" button to review your selections and proceed through the 5 Checkout Steps. You will receive an Order Number and Order Confirmation Number upon completion of your order.
Use the "Repeat Order" function for faster re-ordering. See "How do I REPEAT an ORDER so I don't have to enter my information again?" for additional information.
Whether the order is $5 or $25, the costs associated with handling that order are nearly the same. Rather than requiring a minimum order amount, a $2.50 handling fee is added to all orders under $25 to help defray the costs of picking and packing the order. For all purchases $25 and above, there is never a handling fee.
Sales tax will be applied to all orders billed to or shipped to an Illinois address.
At Checkout Step #5, your Order Number and Order Confirmation Number will be displayed to verify receipt of your order. We recommend printing this screen for your records.
An Order Confirmation e-mail is also sent when an order is entered and a valid e-mail address is supplied to us in the Checkout process. If in doubt, contact us (click on "Contact Store").
Click on "Order Review". Enter your Order Number and Order Confirmation Number and click on "Order Status/Track Order". The status of your order will be shown.
Pending - order is waiting to be processed
In Process - order is being prepared for shipment
Shipped - order has been shipped. Clicking on the tracking number(s) provides you a scheduled delivery date for your order
BackOrder - order is waiting for a product(s) to arrive into stock
(see "Do you SHIP PARTIAL ORDERS if an item is backordered?" for more information)
Cancelled - order has been cancelled
Credit Card Declined - Your credit card company declined authorization of the credit card information entered on the order (See "My order status shows CREDIT CARD DECLINED. What do I do now?")
You can always change or cancel an order with a status of "Pending", "Backorder", or "Card Decline".
Click on "Order Review". Enter your Order Number and Order Confirmation Number and click on the appropriate button for the function desired.
Any order information can be changed while in Edit Mode. You will receive a new Order Confirmation showing any changes you've entered, or a Cancellation e-mail showing your order has been cancelled.
Clicking on "Order Status/Track Order" shows the status of your order. If "Shipped", clicking on the tracking number(s) provides you a scheduled delivery date for your order.
Credit Card companies decline authorization for various reasons.
Most frequently the Card Number, the Expiration Date, or the Security PIN number were keyed incorrectly. If you believe this may be the reason, re-enter the same card again (in case of keying error) or try a new credit card and resubmit (see "How do I CHANGE, CANCEL or TRACK my order?" for additional order editing instructions).
You may also contact your Credit Card company via the 800 number on your card to inquire about recent authorization attempts and reasons for authorization declines. This service requests authorizations under the business name "Online Store Delivery".
For a variety of reasons, despite diligent efforts in warehousing, inventory levels on computer systems can differ from what is physically in stock. When you placed your order our systems showed stock. However, when we began to process your order, we discovered the physical stock wasn't there - an infrequent occurrence. Subsequently your order was changed to Backorder status.
See "What does "BACKORDERED" status next to an item mean?" and "Do you SHIP PARTIAL ORDERS if an item is backordered?" for more information on managing your Backorders.
Due to the concern of our citizens and dangers regarding food product tampering, we have chosen to err on the side of caution by not re-shipping products that have been delivered to someone's home. Therefore we cannot accept returns, so be sure you are ordering the right product.
If the product was found to be damaged upon arrival, the wrong item was shipped or some other problem occurred with your shipment, please contact us through the "Contact Store" section. We apologize for any inconvenience.
Only if you tell us to! As a rule, we'll hold your order if an item is backordered and ship complete once all items are in stock.
In Step 2 of the Checkout, you'll have the option to instruct us to:
a) Delete backordered items and ship available items, OR
b) Hold my order until all items are in stock.
We ship Fedex to locations within the United States, including Alaska and Hawaii. We also ship USPS Priority Mail to valid APO/FPO addresses. Sorry, we are currently unable to PO Boxes.
Shipping is not charged on the basis of order amount, we don't feel that is fair. We simply calculate the weight of your order and using your zip code, charge the actual FedEx Published Shipping rate (the same rate you'd pay if you shipped it yourself from our zip code to yours).
Want to know shipping charges before beginning the checkout process? Our checkout cart automatically estimates shipping for you.
The amount you'd pay if you took a package to FedEx to ship it from our zip code to yours. This is the amount you'll pay for shipping when ordering from this Store.
Our checkout cart automatically estimates your shipping charges, you only need to enter your zip code.
Orders usually ship within 2 - 5 business days unless a backorder is indicated next to an item on the order. A Shipment Confirmation e-mail with tracking number is sent when an order is shipped and a valid e-mail address is supplied to us in the Checkout process.
See "I need my order IN A HURRY! What are my options?" for additional information.
Your order will be shipped via FedEx. Available services include Ground, Next Day Air or 2nd Day Air. For estimated transit times to your state, see "HOW LONG will it take my order TO ARRIVE once shipped?".
NOTE: Air shipping methods reduce the time in transit with Fedex, not the time to ship of usually 2 - 5 business days. See "I need my order IN A HURRY! What are my options?" for additional information.
After your order leaves our warehouse, typical Fedex Ground transit times are: 1-2 Business Days: IA, IL, IN, MI, WI 2-3 Business Days: AL, GA, KS, KY, MN, MO, NE, NY, OH, PA, TN, WV 3-4 Business Days: AR, CO, CT, DE, FL, LA, MA, MD, ME, MS, NC, ND, NH, NJ, OK, RI, SC, SD, TX, VA, VT, WY 4-5 Business Days: AZ, CA, ID, MT, NV, NM, OR, UT, WA. 7-14 Business Days: APO/FPO
1. Air Shipment. You can select Next Day Air or Second Day Air shipment services to reduce the time in transit with Fedex. For transit times to your state, see "HOW LONG will it take my order TO ARRIVE once shipped?".
NOTE: Air Shipping Methods reduce the time in transit with Fedex, NOT the 2 - 5 business days for usual order processing.
2. Rush Order Service. Whether Ground shipment or Air, your order will receive Priority Processing for immediate shipment. This reduces order processing time from the usual 2-5 business days to the same day. Check the box for Rush Order in Step 2 of the Checkout.
Orders ship same day for orders received by 11:00 AM CENTRAL TIME, Monday - Friday, and next business day for orders received after 11:00 AM. Holidays may affect this schedule. A $10 or 10% charge will be added to your order for Rush Order Service.
The most expensive pound to ship is the 1st pound that goes in the box. Each pound after the 1st adds an incremental charge MUCH less than the 1st lb. In fact, depending on your zip code, you can typically add 5 - 25 additional lbs of product to your order for LESS than the 1st lb cost you.
Want to know shipping charges up front? After selecting the items you want to purchase, click "Checkout" and type your destination zip code into the shipping address zip code field.
See "What are the SHIPPING CHARGES when purchasing from this Store?" for additional information.
If you live in a Single Family Residence FedEx will normally leave your package if you're not at home.
If you live in a Multi-Family Residence (2 or more units share the same entry door to the facility) FedEx will NOT leave your package for security reasons. Someone must be present to sign for the package due to FedEx's experience with packages being inadvertently taken or stolen.
Note: Signing the release section of the FedEx Door Tag left on your door will not result in delivery.
FedEx will make a total of three (3) delivery attempts, sometimes 2 on a single day (T-Sat). After each delivery attempt FedEx will leave a FedEx Door Tag telling you the approximate time of the next delivery. If after 3 attempts they still have not found you at home, they will hold your package at the local FedEx office for ten (10) additional days, during which time you can pick the package up.
Call 800-GO-FEDEX to make arrangements for pick-up at your local FedEx facility. If after 10 days you have not picked up the package from the FedEx office, it will be returned to us.
Reshipment charges apply for orders returned for non-delivery.
AIR SHIPMENT SPECIAL NOTICE - If your package is being sent Next Day or 2nd Day Air, it will IMMEDIATELY be returned to our warehouse after the 3rd delivery attempt. AIR PACKAGES ARE NOT HELD AT THE FEDEX OFFICE FOR TEN (10) ADDITIONAL DAYS.